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The chapters in this volume are the fruit of a feminist revolution in sociology that transformed conventional ways of thinking about work in the 1990s. Prior to the feminist revolution, the most important sociological theories that accounted for gender inequality in the workplace were human capital theories and socialization theories, both of which blamed women workers for their lower status and pay in the workplace (Schilt, 2010; Williams, 1995). Human capital theories argue that men and women receive different pay-offs from employment because they invest differently in their careers (Padavic & Reskin, 2002; Blau, Ferber, & Winkler, 1998; Polachek, 1981). Men seek higher education, skills training, and overtime at work because they are family breadwinners whose major responsibility is to support their wives and dependent children. Meanwhile, women invest less in the human capital valued by workplaces because their primary commitment is to their families. This theory assumes the heterosexual nuclear family, which is no longer the typical family form (Coontz, 1997). This rational choice perspective also fails to explain recent trends in women's educational attainment and labor force participation rates, now estimated to be equal to if not greater than men's (England, 2010).

Based on in-depth interviews with 64 women in 5 Japanese firms, this chapter examines how women workers interpret workplace sexual behaviors and interactions in different organizational contexts. The chapter explores the processes by which workplace sexual interactions, including harmful behaviors, are normalized and tolerated. It discusses three types of sexual workplace interactions in Japanese firms: (1) taking clients to hostess clubs, which women workers often see as “a part of their job”; (2) playing the hostess role at after-work drinking meetings, where a certain amount of touching and groping by men is seen as “joking around” or simply as behavior that is to be expected from men; and (3) repetitive or threatening sexual advances occurring during normal working hours, which are seen as harassment and cause women to take corrective action. The chapter confirms previous studies that have shown that women's interpretations of sexual behaviors can vary from enjoyable to harmful, depending on the organizational contexts. The chapter also argues that Japanese organizational culture, through its normalization of male dominance and female subordination, fosters and obscures harmful behaviors. Eradicating harmful sexual behaviors will require firms to reevaluate sexualized workplace customs and mitigate the large gender gap in the organizational hierarchy in Japanese firms.

Dina Banerjee is a postdoctoral research fellow in the Purdue Center for Faculty Success at Purdue University. She graduated with her Ph.D. from Purdue University in 2009. Her areas of specialization are gender, work and occupation; development and social change; transnational feminism and globalization; and sociology of developing nations. In her doctoral dissertation she examined the effects of sex-segregation and racial/ethnic segregation on the job-related well being of women workers in the United States. She is the coauthor (with C. C. Perrucci) of “Race, Work Experiences and Perceived Promotional Opportunity,” published in the International Journal of Contemporary Sociology. Dr Banerjee is also associated with the Women's Studies Program at Purdue University. Before coming to the United States as a graduate student, she worked as a lecturer in the University of Calcutta (Kolkata, India).

This chapter draws on 17 months of ethnographic observations in the Parade department at an American theme park that I call Wonderland. The Parade department is a homonormative workplace, numerically and culturally dominated by gay men. I examine how this work culture challenges the dominance of heteronormative masculinity often embedded at work through an exploration of backstage interactions among performers. I also explore the gendered and racialized meanings of the camp aesthetic that performers embody. I argue that while Parade culture undermines workplace heteronormative masculinity, it also reproduces the epistemology of the closet through its reliance on the gay/straight binary.

Based on an ethnographic study of a restaurant called the “Hungry Cowboy,” I examine how servers make use of sexual harassment claims within a sexually overt work culture. Focusing on the dynamics of a specific case, I explore how participation in sexual talk and touch provides positive rewards for some workers, operating as a source of craft pride, while laying the groundwork for exclusion of other workers. This study reveals how intersectionality plays out in the day-to-day behaviors and practices that make up workplace cultures, how white workers use a gendered tool to filter racism, the intentional manipulation of workplace culture by workers, and the unintended outcomes of sexual harassment laws.

The formal and informal regulation of employees' appearance is a routine component of organizational life. In our research, we analyze appearance-related employment discrimination lawsuits. These cases involve organizational dress codes, grooming policies, and employers' attempts to regulate employees' appearance with regard to weight, hairstyles, religious attire, body art, and more. Men and women who refuse to comply with appearance norms face termination of their employment, promotion denials, lower wages, transfers, not being hired in the first place, and other workplace sanctions. Our focus on court deliberations and decisions allows us to explore not only the gendered nature of appearance policies themselves but also how the legal system supports, reinforces, codifies, or, conversely, deems unacceptable such policies. Our data demonstrate that organizations and courts are likely to support appearance norms that reinforce traditional ideas about femininity and masculinity.